Long-Running Worker
One Worker runs the whole case, using other Workers
One Worker takes a case from start to finish, reasoning through each step and waking other Workers when the work needs them.
Step 01 · Reasons
Reasons over the case file
Before each step, the Worker reads what the file holds, weighs it and decides what happens next. Its reasoning is written down beside the decision, so anyone can see why.
Step 02 · Wakes
Wakes other Workers when the work needs them
The Worker that owns the case brings in specialists: one to choose how the damage is assessed, one to check the cover, one to write to the customer. They can work side by side, and it reads what each returns before it decides.
Step 03 · Memory
Persistent memory for the whole case
Every document, message and decision stays with the case. A condition agreed in the first week still holds in the third, and the full history is kept after the case is closed.
Step 04 · Executes
Executes end to end until the work is done
The Worker runs the whole process, end to end. People approve what is theirs to approve, such as releasing payments, and the Worker carries on from there.
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Get in touchSecurity and control, built in
Mellon runs in the cloud, under keys you hold. Its Workers read your systems and write to them only with your permission. Every run is sealed in a record you can access in full, at any time.
- GDPRFrom day oneDetails(opens the official page)
- UK GDPRFrom day oneDetails(opens the official page)
- EU AI ActRecord-keeping, human oversight and transparency, in every runDetails(opens the official page)
- SOC 2 Type IIOn our published roadmapDetails(opens the official page)
- ISO 27001On our published roadmapDetails(opens the official page)